AI-Enabled Operations Platform

Deploying mission-critical frameworks for
physical operations teams.

Starlly brings real-time monitoring, service workflow automation, AI-guided troubleshooting and digital field execution into one connected platform — purpose-built for industries where machines, people and processes must work in sync.

5
Frameworks
6
Industry Domains
Ops-first
Not feature-first
Real-time
Monitoring
Live data from machines, sites and assets — not reports after the fact
Automated
Service Workflows
Every alert, ticket, SLA, vendor and technician — tracked in one place
AI-guided
Field Execution
SOPs, troubleshooting and checklists available to every team member

Your machines are online.
Your operations aren't.

Equipment is connected. But the information — alarms, maintenance history, service tickets, compliance logs — is scattered across WhatsApp, spreadsheets and siloed systems. Teams are the glue. And that doesn't scale.

See real scenarios across industries →
  • No unified view across sites, assets and teams — alerts get missed.
  • Service calls, maintenance and SLA response rely on people remembering — not systems.
  • Field inspections and checklists are paper-based — hard to enforce, harder to audit.
  • Institutional knowledge lives in people's heads — not accessible when someone's unavailable.

Map the work. Layer the right tools. Measure the outcome.

We don't sell software and walk away. We sit with your operations team, map how work actually runs, and configure the right frameworks around those workflows.

1. Map the ops

We spend time understanding your sites, assets, teams and how work actually flows — not how it looks on paper.

2. Configure the platform

We set up the right combination of monitoring, service management, AI and field tools — configured for your domain.

3. Measure what matters

Uptime, response time, SLA compliance and cost reduction — tracked in dashboards built for your ops and management teams.

One connected platform.
Four operational layers.

Each layer solves a specific gap. Together, they replace the manual glue holding your operations together.

Real-time Operations Monitoring

Spectra

Connect machines, sensors and PLCs to a live view of your operations. Define rules, get alerts that matter, and trigger automated actions — without polling dashboards all day.

  • Live data from OT and IT systems via Modbus, OPC-UA, MQTT, REST
  • Role-based dashboards for operators, supervisors and management
  • Threshold alerts that automatically create service tickets

Service & Maintenance Automation

Servy

Every maintenance event, service request or field job becomes a structured ticket — with SLA timers, vendor routing, technician assignment, warranty tracking and escalations built in.

  • Auto ticket creation from sensor alerts or manual requests
  • SLA tracking, warranty matrices, vendor and AMC management
  • Procurement API integration for spare parts

AI-Guided Troubleshooting & Knowledge

OpsBot

When something goes wrong, your team shouldn't be hunting through binders. OpsBot uses your SOPs, manuals and resolved-case history to guide the next action — and can open tickets or forms directly.

  • Trained on your documents, SOPs and maintenance records
  • Probable-cause guidance and step-by-step resolution
  • Available on the shop floor, not just in the office

Digital Field Workflows & Inspections

OpsForms

Replace paper rounds and clipboards with structured digital checklists — linked to assets, tickets and approvals. Maintenance, inspections, audits and commissioning, captured properly every time.

  • Configurable forms for any field workflow
  • Photo capture, meter readings and e-signatures
  • Every submission tied to an asset and a ticket

Catalog, Quoting & Contract Management

Hubsource

Standard AMC packages, installation bundles and service catalogs — with quotes that auto-create field jobs when accepted. Revenue linked to execution, not spreadsheets.

Learn more →

Built for teams running physical operations at scale.

We work with operations heads, maintenance managers, service directors and field team leads — not just IT. If your work involves machines, sites, assets or field technicians, this is built for you.

Manufacturing & production — line monitoring, downtime tracking, preventive maintenance

Cold chain, dairy & food — temperature monitoring, automated service calls, compliance logs

Utilities, water & plants — parameter monitoring, audit-ready logs, corrective action workflows

Facilities, campuses & estates — DG, HVAC, pumps and BMS managed with structured service

OEM & EPC post-sales — AMC management, warranty service and commissioning workflows

Browse all use cases →
Mining
Equipment telemetry, safety monitoring, shift logs
Wind Energy
Turbine health, performance analytics, maintenance
EPC Projects
Installation tracking, commissioning checklists, handover
Fleets & Rentals
Asset tracking, service scheduling, contract management
And more
Dairy & food processing, STP/ETP plants, hospital facilities, smart campuses, vending operations, construction sites.

Find your ops scenario.

Six operational domains. One consistent approach — understand the work, layer the right tools, track what changes.

What you're dealing withHow we approach itPlatform layer
Machines alarming, response is slowConnect systems, set intelligent rules, route alerts to the right person automatically.Monitoring Service
Downtime tracked in spreadsheetsLive machine states, auto-tickets from conditions, maintenance history in one place.Monitoring Service Field
Compliance logs are paper-basedDigital rounds, parameter capture, audit-ready reports — no scrambling before inspections.Monitoring Field AI
Facilities managed reactivelyMonitor DG, pumps, HVAC and lighting. Dispatch service before residents call.Monitoring Service Field
Safety workflows inconsistentEnforced digital checklists, guided SOPs, equipment health monitoring and incident reporting.Monitoring Service AI
Post-sales service is manualAMC catalog, warranty tracking, auto-jobs from quotes, technician dispatch and sign-off.Service Catalog AI

We're not a software vendor.
We're an ops delivery team.

01

Frameworks, not custom builds

We configure pre-built frameworks — not code from scratch. You get to working faster, with patterns that scale across sites.

02

Ops metrics, not feature counts

We measure what operations teams care about — uptime, response time, SLA adherence and cost reduction. Not dashboards for the sake of dashboards.

03

Embedded, not remote

We sit with your teams, run pilots on the ground, and keep iterating until workflows stick. No hand-off and disappear.

How operations teams use Starlly.

Real scenarios from industries we work in. Full case studies are being documented — reach out to discuss your specific domain.

Cold Chain & Dairy

Automated cold room monitoring across 40+ sites

A dairy distribution company was losing product to temperature excursions caught too late. Manual checks every 4 hours left long windows of undetected risk.

What changed: Spectra connected cold room sensors and set threshold rules. Any excursion auto-creates a Servy ticket with technician assignment and SLA timer. OpsBot guides the response based on the asset history.

40+
sites monitored live
Manufacturing

Downtime tracking and maintenance for D2C production

A D2C manufacturer tracked line downtime in a whiteboard and maintenance history in Excel. Scheduling was reactive — machines broke before planned maintenance happened.

What changed: Spectra tracks machine states and triggers preventive maintenance tickets based on run-hours. Technicians use OpsForms on mobile for checklists. Management gets daily OEE summaries.

faster maintenance scheduling
Facilities Management

Multi-building campus FM digitised end to end

A large campus relied on phone calls and paper work orders for DG, HVAC and pump maintenance across 12 buildings. SLA tracking was nonexistent.

What changed: Spectra monitors all critical assets. Servy handles work orders with SLA timers and vendor routing. OpsForms replaced paper rounds. The FM team now shows management a live dashboard instead of monthly PDFs.

12
buildings, one ops view

Tell us about your operations.

We respond within one business day. No generic demos — we talk about your specific domain and what's broken.