How operations teams use Starlly.

Automated cold room monitoring across 40+ sites

The Problem

A dairy distribution company with 40+ cold rooms was catching temperature excursions too late. Manual rounds every 4 hours left long windows of undetected risk. When something did alarm, the service team scrambled — calls to technicians, unclear accountability, no SLA.

What Changed

• 01Spectra connected all cold room sensors and established temperature, humidity and door-open thresholds per asset type.
• 02Any excursion automatically creates a Servy service ticket with the right technician assigned, SLA timer started and WhatsApp notification sent.
• 03OpsBot guides the responding technician through probable causes based on asset history and maintenance records.
• 04Management sees a live dashboard of all site statuses, open tickets and SLA compliance — no more end-of-day calls.

Result: Temperature excursions are now caught within minutes, not hours. Service response is structured and trackable. The operations team no longer relies on WhatsApp chains to manage incidents across sites.

Downtime tracking and maintenance for D2C production lines

The Problem

A D2C manufacturer tracked production line downtime on a whiteboard and managed maintenance history in Excel. Scheduling was entirely reactive — machines broke before planned maintenance happened. Technicians had no structured way to log work or raise spares requests.

What Changed

• 01Spectra tracks machine states, run-hours and downtime events across all production lines in real time.
• 02Preventive maintenance tickets are automatically created based on run-hour thresholds, eliminating calendar-based guesswork.
• 03Technicians use OpsForms on mobile for maintenance checklists, readings and sign-offs — all tied to the machine and the ticket.
• 04Management receives a daily OEE summary and can drill into any downtime event, its cause and resolution time.

Result: Preventive maintenance now runs on actual equipment condition, not guesswork. Technicians have clear work orders. The production manager has a real OEE number instead of a whiteboard estimate.

Multi-building campus FM digitised end to end

The Problem

A large campus with 12 buildings managed DG, HVAC and pump maintenance through phone calls and paper work orders. There was no SLA framework — jobs were created when someone called, not when assets flagged an issue. The FM team produced monthly PDF reports assembled manually.

What Changed

• 01Spectra monitors all critical assets across the campus — DG sets, pumps, HVAC units and electrical panels.
• 02Servy handles all work orders with SLA timers, vendor routing and technician sign-off — replacing the phone-and-paper workflow.
• 03OpsForms replaced paper rounds — technicians complete digital inspection checklists with photos and readings.
• 04The FM team shows management a live dashboard instead of assembling a monthly PDF.

Result: Issues are now caught before residents raise complaints. Work orders are accountable and time-stamped. The FM manager has a real view of what's working, what's pending and what needs escalation.