How We Work With You

Beyond the platform — hands-on delivery.

We don't just hand over software. We sit with your teams, run pilots and iterate until workflows actually work on the ground.

Service 01

Custom Implementation

What it is: We configure Spectra, Servy, Hubsource, OpsBot and OpsForms for your specific operations — and build custom extensions where standard frameworks need to be stretched.

How it works

  • Discovery and asset/workflow mapping with your ops team
  • Framework configuration, custom rules and workflows
  • Integration with existing systems via APIs
  • Pilot, iteration and scale-up support
Discuss your implementation →

Where it fits

When you need frameworks configured for a specific domain, custom integrations with your ERP/CRM, or bespoke workflows that don't exist out-of-the-box.

Spectra Servy Hubsource OpsBot OpsForms
Service 02

Automation & Integration

What it is: We build automated workflows that connect your OT systems, IT platforms, ERPs, CRMs and third-party tools — so data flows and actions happen without manual handoffs.

What we connect

  • OT systems — PLCs, SCADA, BMS, sensors via Modbus, OPC-UA, MQTT
  • ERP / CRM / procurement systems via REST APIs
  • Messaging and alerting — WhatsApp, SMS, email, push notifications
  • Event-driven automation — alert to ticket to action, zero manual steps
  • Data pipelines for reporting, BI tools and dashboards
Discuss automation needs →

Where it fits

When you want to eliminate manual handoffs between systems — machine alarm to service ticket, approved quote to field job, completed form to compliance report — all automatically.

Example: Machine alarm in Spectra → auto-creates Servy ticket → WhatsApp alert to technician → OpsForms checklist opened → ERP spare part order triggered. Zero phone calls.

Service 03

SME / Architecture

What it is: Bring in a subject matter expert early to pick the right approach — which frameworks, which integrations, what data to capture, and how to phase the rollout.

How it works

  • Deep-dive into your ops, systems and pain points
  • Solution architecture and framework selection
  • Phased roadmap with clear milestones and success criteria
  • Handover to your team or our implementation team
Request an architecture session →

Where it fits

Best used when evaluating digital ops tools before committing — or when you have a complex multi-site setup that needs careful phasing.

Service 04

Resource Augmentation

What it is: Add ops-aware engineers to your team who understand physical operations, not just software. They embed, understand context, and deliver.

How it works

  • Profile matching based on domain and technical needs
  • Engineers with physical ops + digital delivery backgrounds
  • Flexible engagement — short-term pilots to long-term
  • Managed under Starlly quality and delivery standards
Request profiles →

Where it fits

When you need to move fast on a pilot, scale rollout across sites, or need someone who can translate between your ops team and your IT/vendor team.

Service 05

Content & Communication

What it is: Internal adoption (training decks, SOPs, user guides) and external communication (case studies, one-pagers, videos) to drive adoption and tell your ops story.

How it works

  • Training decks and user guides for field and management
  • Case study write-ups from completed implementations
  • One-pagers and solution briefs for sales teams
  • Video scripts and LinkedIn content for ops storytelling
Discuss content needs →

Where it fits

After a successful implementation when you want to scale adoption, document what was built, or tell the story of your ops transformation to customers and stakeholders.

Not sure which service you need?

Start with a 30-minute discovery call. We'll help you figure out the right approach.

Book a Discovery Call Send us your context