How OpsBot works

Ingest your knowledge base

OpsBot is trained on your manuals, SOPs, maintenance procedures, troubleshooting guides and resolved case history from Servy.

Answer natural-language questions

Technicians, operators and managers can ask OpsBot questions in plain language — "what causes this alarm?", "which SOP applies here?", "what did we do last time?"

Guide the next action

OpsBot suggests probable causes, recommended actions and relevant checklists based on the symptom, asset type and history.

Create tickets & open forms

OpsBot can directly create Servy tickets or open the relevant OpsForms checklist, reducing friction in going from question to action.

Improve over time

As more cases are resolved and feedback is captured, OpsBot's suggestions improve — making institutional knowledge accessible to new team members.

Where OpsBot fits

Field Technicians

Instant access to SOPs and past resolutions while on-site — no need to call the office.

Operators & Supervisors

Understand alarms and regulatory requirements without needing to be an expert.

Customer Support

Handle customer queries with guided troubleshooting before escalating to field visits.

See OpsBot in action

Discuss OpsBot for your ops

Tell us your domain and what you're trying to solve.