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SolutionRole in this use case
SpectraMonitors key facility assets for status, health and alarms; centralizes view across buildings and sites.
ServyManages work orders, preventive maintenance, vendor SLAs and technician dispatch.
OpsFormsStandardizes FM checklists for rounds, breakdowns, inspections and statutory tests.

How it works

Connect facility assets

DGs, pumps, chillers, AHUs, lighting panels and water systems connected to Spectra or via BMS integration.

Centralized monitoring

Spectra shows asset status, health and alarms across floors and sites. Rules raise alerts for failures, abnormal cycling, energy anomalies or thresholds.

Work order creation

Critical alarms and scheduled PMs translated into Servy work orders with location, asset, priority and vendor/contract context.

Field execution

FM teams or vendors receive jobs on Servy mobile, using OpsForms checklists for inspections, repairs and statutory tests.

SLA enforcement

Escalation matrices in Servy ensure SLAs on response and resolution are followed and automatically escalated if missed.

Performance dashboards

Facilities leads see dashboards on uptime, complaints, work order backlogs, vendor performance and asset lifecycle.

Problem → Solution

❌  Today✅  With Starlly
Each building or site has its own view; central teams lack real-time visibility.Spectra gives a consolidated view across all sites and critical assets in one dashboard.
FM tickets raised via calls and chats; nothing is standardized or trackable.Servy captures all work orders with asset, location, SLA and owner — fully traceable.
Checklists differ by person and vendor; quality varies widely.OpsForms enforces standard checklists for routine and statutory work across all teams.
Vendor performance judged anecdotally with no data.Servy tracks SLA compliance, repeat failures and time/cost per vendor objectively.

Benefits

Higher critical infra uptime

Power, water, HVAC and lighting assets maintained proactively with fewer emergency failures.

Faster issue closure

Faster response and closure of facility issues with structured workflows and clear ownership.

Better SLA adherence

SLA tracking and automatic escalations improve vendor accountability and compliance.

Statutory compliance

Cleaner statutory and safety compliance with digital records and enforced inspection workflows.

Lower operating cost

Better planning and fewer emergencies reduce overall facility operating costs significantly.

Multi-site visibility

Single pane of glass across all campuses, buildings and sites for FM leads and management.

What helped when

Step in the flowWhat happensSolution(s)
1. Monitor assetsDG, pumps, HVAC, lights status reported centrally from all buildings.Spectra
2. Detect issueFailure, anomaly or scheduled PM due triggers an alert or work order.Spectra
3. Create work orderWork order created in Servy with asset, site and priority details.Spectra Servy
4. Execute workFM team or vendor uses OpsForms checklist to fix, inspect and verify.OpsForms Servy
5. Track & improveDashboards track SLAs, repeat failures and vendor performance over time.Servy Spectra

Frequently asked

Yes; you can begin with DGs or chillers and add more asset types as you scale.
We integrate with your BMS to avoid duplication and use BMS data as one of Spectra's inputs.
Yes; vendors can be onboarded in Servy with their own SLAs, escalation paths and mobile access.
Spectra and Servy are multi-site by design — you can start with one campus and add more without architectural changes.

Next steps & pilot

How we run a pilot

  • Start with 1–2 sites or lines
  • Map assets & workflows with your team
  • Configure frameworks for your scope
  • Run for 4–8 weeks, measure & scale

Pricing approach

  • Platform fee per asset / site / user
  • One-time setup (discovery, config, training)
  • Optional managed services

Discuss the Facilities / Public Infra / Campuses use case