D2C factories run multiple lines that turn raw materials into packed products. Unplanned downtime, slow changeovers and scattered maintenance records hurt OEE and on-time delivery. Here is how Spectra, Servy and OpsForms help.
| Solution | Role in this use case |
|---|---|
| Spectra | Monitors machines and lines — speed, state, rejects, energy; detects downtime and performance loss in real time. |
| Servy | Manages maintenance and breakdown tickets, planned PMs, technicians, parts, SLAs and escalations. |
| OpsForms | Digital checklists for breakdowns, changeovers, line clearance, lubrication and inspections. |
Critical machines and lines connected to Spectra, which tracks states (run/idle/down), speed, reject counts and key parameters.
Rules flag downtime reasons, micro-stops, quality drifts and energy anomalies; Spectra calculates OEE and loss buckets.
When thresholds are reached, Spectra creates Servy tickets (breakdown, investigation, changeover, PM) automatically.
Servy assigns work to maintenance teams based on skills, shifts and location; technicians receive jobs with OpsForms checklists.
OpsForms walks technicians through diagnosis, repair and verification steps — capturing readings, causes, actions and parts.
Managers see OEE, MTTR/MTBF, recurring issues and upcoming PMs dashboards to plan proactively.
| ❌ Today | ✅ With Starlly |
|---|---|
| OEE and downtime data delayed or manually compiled; hard to act quickly. | Spectra gives near real-time view of line performance and downtime reasons. |
| Maintenance requested via calls or chats; jobs slip through the cracks. | All work flows through Servy tickets with clear ownership, SLA and status. |
| Changeovers and PMs lack standard checklists; quality steps get missed. | OpsForms enforces standardized checklists for changeovers and PM, with full traceability. |
| Root causes not captured; same issues repeat without learning. | Servy and OpsForms capture causes and actions, enabling recurring-issue analysis. |
Catch temperature, door and power problems earlier before product loss occurs.
Automated ticket creation and escalation reduces incident response times significantly.
Analyze cycles, faults and patterns across sites to optimize energy and maintenance spend.
Structured logs and checklists for visits, repairs and inspections always ready for audits.
Guided checklists, full asset history and OpsBot suggestions make every technician more effective.
Clear view into uptime, alarm volume, service performance and vendor contributions.
| Step in the flow | What happens | Solution(s) |
|---|---|---|
| 1. Monitor line | States, speed, rejects, alarms collected continuously. | Spectra |
| 2. Detect issues | Rules detect downtime, micro-stops, drifts or repeated alarms. | Spectra |
| 3. Create work | Breakdown / investigation / PM tickets auto-created or suggested. | Spectra Servy |
| 4. Execute work | Technicians follow repair or PM checklists, log actions & parts. | OpsForms Servy |
| 5. Close & learn | Ticket closed with cause codes; analytics show patterns and OEE impact. | Servy Spectra |